Defining “Don’t be Evil”
Then Overture invented the pay for placement model, which Google disdained as “evil” and then adopted as its primary revenue model. Google got around their own evil epithet by clearly delineating paid search results from unpaid. This has been their holy line in the sand. From the Business Journal: "'Don't be evil' is the corporate mantra around Google…. When their competitors began mixing paid placement listings with actual search results, Google stayed pure, drawing a clear line between search results and advertising.”
So Overture and Google have made search engine results a BIG business, and several “consultants” sell advice on how to spike results, but their tricks are short lived.
So it was with some amusement, that I found a way to easily spike certain Google search results. This has worked for a few months now, and it will be interesting to see how long it lasts after this post… ;-)
A reader of this blog pointed out to me that my Blogger Profile gets the top two Google search results for IL-4 smallpox, a genetically modified bioweapon. This is when my blog had no content whatsoever in this area (it now does). My profile is also number one for genetically modified pathogen policy, over thousands of more relevant pages.
And my profile is number one for several areas of whimsy: Techno downbeat music, and Nanotech core memory boards, and Artificial life with female moths, and Viral marketing with Technorati, among others. (disclosure: we invested in Technorati and Overture). Of course, longer phrases are easier to spike, and not everything works for a top placement, but this still seems way too easy.
Why is this interesting? Well, Google owns Blogger, and they get to decide how to fold blog pages into search results. It’s not obvious how to rank a vapid Blogger profile page versus real content… or a competing blog service for that matter. And as Google offers more services like Blogger and Orkut, it will be interesting to see how they promote them in their own search results.
Every person I have met from Google is fantastic, and I don’t think this quirk is an overt strategy passed down from management (and I presume it will disappear as more people exploit it). On the other hand, this is the kind of product tying you would expect from Microsoft. And it begs the question, can a mantra to not do evil infuse into the corporate DNA and continue to drive culture as a company scales?
There's also the question of internal consistency. Thinking back to the holy line in the sand about disclosing advertising in search results, does it somehow not count if you own it?
Google has taken on the challenge of defining evil, which begs for an operational constitution. Neal Stephenson proposes one meta rule: in a climate of moral relativism the only sin is hypocrisy.